If you purchase a pre-order item and select Next-Day Air or 2-Day Expedited shipping, please note that this shipping method will not go into effect until the production of your item is complete.
All orders placed on denimtears.com are processed Monday-Friday and shipped within 1-3 business days from the time of purchase. Excluding major holidays and weekends.
Once your order is shipped, you will receive an email with your tracking information.
If you select expedited shipping, this shipping method will not go into effect until your package has been picked up by the courier.
Once an order leaves our fulfillment center, the courier service becomes responsible for the delivery.
Please make sure your Shipping Address is correct before placing your order. If your package is returned to our shipping facility by UPS due to an incorrect/invalid address, your order will be automatically restocked and refunded.
We offer the following shipping rates to US customers:
For your protection and to prevent package theft, we do recommend selecting a shipping method with a signature requirement.
If a shipping method without signature requirement is selected, we cannot authorize a stolen package claim.
If a stolen package claim is filed and approved/paid by UPS, we can only authorize a Store Credit or replacement if available. Refunds will not be issued.
We offer the following shipping rates to international customers:
INTERNATIONAL ORDER PROCESSING, DUTIES AND TAXES
International orders will be subject to:
Global-E will act as the seller of record for these orders.
Payment of duties at checkout through Global E covers the following:
The stated fees at the time of checkout which includes Customs duties/taxes. (Duties and taxes are non-refundable)
The payment of stated fees at the time of checkout (Customs duties/taxes)